Terms of Service
Last updated: 14 June 2025
These Terms of Service ("Terms") govern your use of the website electrobolt.co.uk and any services provided by Electrobolt Electricians ("we", "us", "our"). By accessing or using our site and services, you agree to be bound by these Terms.
1. Services
We provide a range of electrical services across London and the South‑East, including domestic installations, commercial rewires, EV charger installations, solar panel setups, emergency repairs, and related consultancy.
2. Booking & Payment
- Quotes: Requests for quotes via the website or contact form are non‑binding estimates based on the information provided.
- Confirmation: Services commence once you receive a written confirmation by email.
- Payment: Invoices are payable within 14 days of issue unless otherwise agreed. We accept credit/debit cards, bank transfer, and PayPal.
3. Cancellations & Refunds
- You may cancel or reschedule up to 48 hours before the scheduled service without charge.
- Cancellations less than 48 hours before may incur a 50% booking fee.
- Refunds, if applicable, will be processed within 14 days of cancellation.
4. Customer Obligations
- You must provide accurate information about your property and electrical requirements.
- You are responsible for ensuring safe access and permission to perform the work.
- Any changes to the scope of work may affect the quoted price and timeline.
5. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from our services. Our total liability for direct damages shall not exceed the total fees paid for the relevant service.
6. Intellectual Property
All content, trademarks, and intellectual property on this site are owned by or licensed to Electrobolt Electricians. You may not reproduce or distribute any materials without our prior written consent.
7. Privacy & Cookies
Your use of our site is also governed by our Privacy Policy and Cookies Policy, which explain how we collect and use your personal data.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
We may update these Terms periodically. The "Last updated" date at the top will reflect any changes. Continued use of our services after changes constitutes acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Electrobolt Electricians
32 Grove Park Road, London, SE9 4QA
Email: [email protected]
Phone: 02034194101